Shipping policy

📦 Shipping Policy — E Outlet (eoutlet.online)

Last Updated: February 28, 2026

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to suit your needs:

  • 🚚 Standard Shipping: 5–9 business days

  • 🚀 Express Shipping: 2–5 business days

Delivery times may vary depending on your location and courier.

3. Shipping Rates

Shipping charges are calculated at checkout based on your chosen delivery method and destination.
Free shipping may be available on select orders or promotions — check the homepage for current offers.

4. Order Tracking

Once your order ships, you will receive:

  • A confirmation email

  • A tracking number (if available)

Use the tracking number to monitor your order status online.

5. International Shipping

We currently ship to select countries. International delivery times and charges vary by location.
Please note: International orders may be subject to customs fees, import duties, or taxes — these are the customer’s responsibility.

6. Delivery Issues

If your order is delayed, lost, or marked delivered but you haven’t received it:

  1. Check your tracking number.

  2. Wait 24 hours in case of courier delays.

  3. Contact our support team at support@eoutlet.online with your order number — we’ll assist you.

7. Incorrect Shipping Information

Please make sure your shipping address is correct. We are not responsible for orders lost or delayed due to incorrect addresses.

8. Returns & Exchanges

For our returns and refunds policy, please see the Returns Policy page.