Terms of service

TERMS AND CONDITIONS

Last Updated: June 2026

WELCOME TO EOUTLET

These Terms and Conditions ("Terms") govern your use of the Eoutlet online store ("Store") and the purchase of products from us. By accessing and using our Store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Store.

1. USE OF STORE

1.1 You must be at least 18 years old to make purchases on our Store.
1.2 You agree to use the Store only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Store.
1.3 Prohibited behavior includes:
    - Harassing or causing distress or inconvenience to any person
    - Transmitting obscene or offensive content
    - Disrupting the normal flow of dialogue within our Store
    - Attempting to gain unauthorized access to our systems

2. PRODUCT INFORMATION

2.1 We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.
2.2 If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for that product.
2.3 All product images are for illustration purposes only. Actual products may vary slightly in color, size, and appearance.

3. PRICING AND AVAILABILITY

3.1 All prices are in Pakistani Rupees (PKR) and include applicable taxes.
3.2 We reserve the right to change prices at any time without notice.
3.3 Products are subject to availability. We will notify you immediately if an ordered item is out of stock.
3.4 In the event of stock unavailability, we will offer you the option to:
    - Wait for the product to be restocked
    - Receive a full refund
    - Choose an alternative product

4. ORDERS AND ACCEPTANCE

4.1 By placing an order, you are making an offer to purchase products from us.
4.2 We reserve the right to accept or refuse any order at our sole discretion.
4.3 Order confirmation will be sent to your email address. This confirms that we have received your order, not that it has been accepted.
4.4 We will notify you by email when your order has been dispatched.

5. PAYMENT

5.1 We accept all major payment methods as displayed on our checkout page.
5.2 Payment must be received before your order is processed and dispatched.
5.3 You are responsible for ensuring that payment details are accurate and that you have sufficient funds.
5.4 All transactions are secure and encrypted.
5.5 You agree not to use fraudulent payment methods or engage in any unauthorized payment activities.

6. SHIPPING AND DELIVERY

6.1 FREE SHIPPING is available on all orders across Pakistan.
6.2 Standard delivery timeframe is 5-7 business days from order processing.
6.3 Express and overnight delivery options are available.
6.4 Delivery times are estimates and not guaranteed. We are not responsible for delays caused by courier services, weather, or other unforeseen circumstances.
6.5 Risk of loss passes to you once the package is handed over to the courier.
6.6 You are responsible for providing accurate delivery address information.

7. RETURNS AND REFUNDS

7.1 We offer a 30-day return policy on all products.
7.2 Products must be in original condition, unused, and with all original packaging and documentation.
7.3 To initiate a return:
    - Contact us within 30 days of delivery
    - Provide your order number and reason for return
    - Ship the product back to us (return shipping may be at your cost)
7.4 Refunds will be processed within 7-10 business days of receiving and inspecting the returned item.
7.5 The following items cannot be returned:
    - Customized or personalized products
    - Items damaged due to customer misuse
    - Perishable items
    - Clearance or final sale items

8. PRODUCT WARRANTY

8.1 All products come with a manufacturer's warranty as specified on the product page.
8.2 Warranty does not cover:
    - Normal wear and tear
    - Damage due to misuse or neglect
    - Damage from accidents or unauthorized repairs
    - Cosmetic damage that does not affect functionality

9. INTELLECTUAL PROPERTY

9.1 All content on our Store, including text, graphics, logos, images, and software, is the property of Eoutlet or our content suppliers and is protected by international copyright laws.
9.2 You may not reproduce, distribute, transmit, or display any content without our prior written permission.

10. LIMITATION OF LIABILITY

10.1 To the fullest extent permitted by law, Eoutlet shall not be liable for:
    - Any indirect, incidental, special, or consequential damages
    - Loss of profits, revenue, data, or goodwill
    - Damages arising from the use or inability to use the Store or products
10.2 Our total liability shall not exceed the amount you paid for the product in question.

11. DISCLAIMER OF WARRANTIES

11.1 The Store and all products are provided "as is" without any warranties, express or implied.
11.2 We do not warrant that:
    - The Store will be uninterrupted or error-free
    - Defects will be corrected
    - The Store is free from viruses or harmful components

12. PRIVACY AND DATA PROTECTION

12.1 Your use of the Store is also governed by our Privacy Policy.
12.2 We are committed to protecting your personal information and complying with applicable data protection laws.
12.3 For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

13. PROHIBITED ACTIVITIES

You agree not to:
13.1 Use the Store for any illegal purpose or in violation of any applicable laws
13.2 Attempt to gain unauthorized access to our systems
13.3 Interfere with the functioning of the Store
13.4 Engage in any form of harassment or abuse
13.5 Collect or track personal information of others
13.6 Spam or send unsolicited communications

14. MODIFICATIONS TO TERMS

14.1 We reserve the right to modify these Terms at any time.
14.2 Changes will be effective immediately upon posting to the Store.
14.3 Your continued use of the Store following any changes constitutes your acceptance of the new Terms.

15. DISPUTE RESOLUTION

15.1 These Terms are governed by the laws of Pakistan.
15.2 Any disputes arising from these Terms or your use of the Store shall be resolved through:
    - Good faith negotiation between the parties
    - Mediation if negotiation fails
    - Legal proceedings in the courts of Pakistan as a last resort

16. CONTACT INFORMATION

For questions or concerns regarding these Terms and Conditions, please contact us at:

Email: eoutlet14@gmail.com
Phone: +923308068478
Hours: Available 24/7

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ACKNOWLEDGMENT

By using the Eoutlet Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.